It is not often I have the pleasure of acknowledging such outstanding service as I experienced yesterday.
I would like to take this opportunity to compliment and thank Israel and his team for the tree service work they performed at my home. Their professionalism, capability, knowledge and overall performance was exceptional and unlike any I have experienced in a very, very long while. Many of the service businesses of any kind I have had experience with perform at best at an average level if that. A Climb Above Tree Service sets a high performance standard that is unmatched in my experience and should be the measure of top quality performance by which all other service providers are measured. You are not only a Climb Above but also a Cut Above and then some.
From the moment Israel and his team arrived I could tell this was a first rate business by the pride they took in their job. The tree service equipment was in top condition (truck and chipper looked brand new) and they immediately set up appropriate safety barriers on the street to guide traffic around their work area. They also immediately donned appropriate safety gear including hard hats, safety glasses, gloves along with appropriate clothing and foot ware. I realize this is a business that has a lot of risk (working at height, sharp saw blades, powerful chipper equipment, etc,) and it was so refreshing to see they took Safety seriously and that they had the equipment and knowledge to get the job done safely.
As to customer service, Israel walked the property with me shortly after they arrived to ensure a clear understanding of the work to be done while also pointing out issues that I was unaware such as tree roots that would choke off the main feeder roots on my Linden tree. He was also very accommodating to some changes since the estimate was done. Israel and his team’s knowledge and can do attitude are very much appreciated. Another key measure was the care they took with my property and the cleanup up they did during and after the work was done. The amount of debris this work creates is significant and when they were done it was as though they were never there. This attention to detail was very important to me and again they exceeded my expectations. I can think of very few times when I have had the pleasure to experience a service business of this caliber and with this level of pride in their work.
I will not hesitate to recommend A Climb Above Tree Service to anyone that is in need of the services you provide. You are a top flight business and I wish you every success in the future. I could not be more pleased the work you did for me and I look forward to using A Climb Above in the future.
Thank you so much for a job well done! The trees now look better than they ever have thanks to you.